Privacy Policy

Last updated: January, 2025

Esthetic Solutions LLC (“Esthetic Solutions,” “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, interact with our digital content, or use our services (collectively, the “Service”). It also explains your privacy rights under applicable U.S. state laws and how you may exercise those rights.

By using the Service, you agree to the practices described in this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique profile created for you to access certain features of the Service.

Affiliate means an entity that controls, is controlled by, or is under common control with us.

Cookies are small text files placed on your device to enable functionality, analytics, and personalization.

Device means any device capable of accessing the Service, including smartphones, tablets, and computers.

Personal Data means information that identifies, relates to, describes, or could reasonably be linked to an individual.

Service means the Esthetic Solutions website located at www.estheticsolutions.com and related digital platforms.

Targeted Advertising means displaying ads to you based on your online activity across websites, apps, or services.

You means the individual using the Service or the entity on whose behalf the Service is used.Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Usage Data

How We Collect Personal Data

We collect information:

  • Directly from you when you fill out forms, request consultations, subscribe to communications, or contact us.

  • Automatically through cookies, pixels, analytics tools, and server logs.

  • From third parties, including advertising partners, analytics providers, scheduling platforms, and payment processors.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies, pixels, tags, and similar technologies to:

  • Enable website functionality

  • Remember preferences

  • Analyze traffic and performance

  • Deliver and measure advertising

  • Improve user experience

We use platforms such as Google Analytics, Google Ads, Meta (Facebook/Instagram) Pixel, TikTok Pixel, or similar providers to understand user behavior and deliver relevant advertisements.

You may manage cookie preferences through your browser or through our Cookie Preferences link (if applicable).

Use of Your Personal Data

We may use your Personal Data for the following purposes:

  • Service delivery: operating, maintaining, and improving our website and services

  • Appointment management and customer support

  • Communication: responding to inquiries, sending confirmations, updates, or service information

  • Marketing: sending newsletters, offers, promotions, and relevant updates (you may opt out at any time)

  • Analytics and personalization

  • Targeted Advertising

  • Security, fraud prevention, and debugging

  • Compliance with legal obligations

  • Business operations, including mergers or acquisitions

We do not use Personal Data to make automated decisions that have legal or similarly significant effects.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for:

  • The purposes described in this Privacy Policy

  • Legal, regulatory, accounting, or reporting obligations

  • Security, fraud prevention, and business continuity

Typical retention periods:

  • Marketing records: up to 3 years

  • Analytics data: 26–38 months depending on the platform

  • Transactional records: up to 7 years

We delete or de-identify data when no longer required.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Your Privacy Rights

(For residents of California, Colorado, Connecticut, Virginia, Utah, Oregon, and other applicable states)

You may have the following rights:

A. Right to Know / Access

You may request confirmation of whether we process your Personal Data and receive a copy.

B. Right to Delete

You may request the deletion of Personal Data we hold about you.

C. Right to Correct

You may request corrections of inaccurate Personal Data.

D. Right to Data Portability

You may request your data in a portable format.

E. Right to Opt Out of:

  • Targeted Advertising

  • Sharing of Personal Data

  • Sale of Personal Data (as defined by law)

  • Profiling (if applicable)

F. Right to Non-Discrimination

We will not deny services or change pricing because you exercised your rights.

How to Submit a Request

Email: Concierge@EstheticSolutions.com
We may verify your identity before processing your request.

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of the Company

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of Users of the Service or the public

  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: Concierge@EstheticSolutions.com