Privacy Policy
Last Updated: September 2026
Esthetic Solutions LLC (“Esthetic Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit EstheticSolutions.com, schedule or receive services from Esthetic Solutions, communicate with us, subscribe to email or text communications, interact with our advertising or social media, or otherwise engage with us online or offline.
This Privacy Policy applies to Esthetic Solutions and our locations in Scottsdale and Peoria, Arizona.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique profile created for you to access certain features of the Service.
Affiliate means an entity that controls, is controlled by, or is under common control with us.
Cookies are small text files placed on your device to enable functionality, analytics, and personalization.
Device means any device capable of accessing the Service, including smartphones, tablets, and computers.
Personal Data means information that identifies, relates to, describes, or could reasonably be linked to an individual.
Service means the Esthetic Solutions website located at www.estheticsolutions.com and related digital platforms.
Targeted Advertising means displaying ads to you based on your online activity across websites, apps, or services.
You means the individual using the Service or the entity on whose behalf the Service is used. Collecting and Using Your Personal Data
INFORMATION WE COLLECT
Depending on how you interact with Esthetic Solutions, we may collect the following categories of information.
Information You Provide Directly
You may provide information to us when you:
Request or schedule an appointment
Complete a website form
Contact us by phone, email, text message, social media, or other means
Sign up for email or SMS communications
Participate in a promotion, event, survey, referral program, membership, or offer
Purchase products or services
Create or use an account through one of our service providers
Complete intake, consent, health history, treatment, or other patient forms
This information may include:
First and last name
Email address
Telephone number
Mailing or billing address
Date of birth
Appointment information
Communication preferences
Purchase and transaction information
Membership information
Information you provide in messages, forms, inquiries, reviews, or surveys
Other information you voluntarily provide to us
When appropriate to the services we provide, we may also collect health, medical, treatment, medication, allergy, health-history, photograph, or other information necessary to provide care.
Appointment and Patient Information
When you schedule or receive services from Esthetic Solutions, we may collect information necessary to manage your appointment, communicate with you, process payment, maintain appropriate records, and provide aesthetic or wellness services.
Certain information collected in connection with healthcare services may constitute protected health information (“PHI”) and may be subject to the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable healthcare privacy laws.
Where HIPAA applies, our handling of PHI is governed by applicable law and our healthcare privacy practices. This website Privacy Policy is not intended to replace any Notice of Privacy Practices that may apply to PHI.
Please do not submit sensitive medical or health information through general website contact forms, email, social media, or other channels that are not specifically designated for secure patient communications.
INFORMATION COLLECTED AUTOMATICALLY
When you visit our website or interact with our digital communications, certain information may be collected automatically, including:
Internet Protocol (IP) address
Browser type and version
Device type
Operating system
Device identifiers
Referring website or source
Pages viewed
Links clicked
Date and time of visits
Approximate geographic location derived from IP address
Website interactions
Advertising and campaign attribution information
Cookie and similar technology identifiers
We use this information to operate and improve our website, understand how visitors interact with our content, measure marketing effectiveness, maintain security, and improve the user experience.
COOKIES, PIXELS AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, tags, web beacons, analytics tools, and similar technologies.
These technologies may help us:
Operate essential website functionality
Remember user preferences
Understand website traffic and visitor behavior
Measure website and marketing performance
Identify technical issues
Improve website content and user experience
Measure advertising campaigns
Deliver or evaluate relevant advertising, where permitted by law
Depending on our current technology configuration, these services may include providers such as Google Analytics, Google Ads, Meta, and other analytics, advertising, website, or marketing technology providers.
The specific technologies we use may change over time.
Where required, you may be able to manage non-essential cookies through our website's cookie consent or preference tool. You may also configure your browser to block or delete cookies. Disabling certain cookies may affect website functionality.
We recognize the sensitive nature of healthcare-related information and seek to configure our website technologies and vendor relationships to avoid impermissible disclosure of protected health information or other sensitive health information through analytics, advertising, or tracking technologies.
HOW WE USE YOUR INFORMATION
We may use personal information to:
Provide and manage our services
Schedule, confirm, modify, and manage appointments
Respond to questions and requests
Communicate with patients and prospective patients
Provide customer service
Process purchases, payments, memberships, and transactions
Maintain business and patient records
Provide appointment reminders and service-related communications
Personalize your experience
Send marketing communications when permitted
Administer promotions, events, memberships, referral programs, and offers
Analyze website traffic and performance
Measure advertising and marketing effectiveness
Improve our website, services, and customer experience
Detect, investigate, and prevent fraud, abuse, security incidents, or unlawful activity
Protect our rights, property, patients, staff, and users
Comply with legal, regulatory, accounting, healthcare, and reporting obligations
Establish, exercise, or defend legal claims
Facilitate a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets
We may also use aggregated or de-identified information for lawful business, analytics, operational, or research purposes.
EMAIL COMMUNICATIONS
If you subscribe to our email communications, we may send you news, educational content, special offers, promotions, events, service information, and other marketing communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
Unsubscribing from marketing communications does not prevent us from sending non-marketing communications that are necessary to provide services, administer an account or membership, manage an appointment, process a transaction, or communicate other important service-related information.
TEXT MESSAGING AND SMS COMMUNICATIONS
If you provide your mobile telephone number and consent to receive text messages from Esthetic Solutions, we may send appointment-related, informational, promotional, or marketing text messages in accordance with your consent and applicable law.
Message frequency may vary. Message and data rates may apply.
You may opt out of marketing text messages at any time by replying STOP or by following the instructions provided in the applicable message. You may reply HELP for assistance where supported.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
We may use third-party communications platforms, including SMS and marketing service providers such as Attentive, to facilitate these communications.
We do not sell or share mobile phone numbers or SMS consent information with third parties for their own marketing or promotional purposes.
Information may be shared with service providers that assist us in delivering text messages, but only as necessary to provide services on our behalf or as otherwise permitted by law.
APPOINTMENT SCHEDULING AND THIRD-PARTY PLATFORMS
Esthetic Solutions may use third-party platforms to provide appointment scheduling, patient management, payments, communications, marketing, website functionality, analytics, and other services.
These providers may include platforms such as Mindbody, Attentive, payment processors, website hosting providers, analytics providers, advertising platforms, email providers, and other vendors that support our business operations.
When you interact directly with a third-party platform, your information may also be subject to that provider's privacy policy and terms.
We encourage you to review the privacy policies of third-party services you use.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to third parties when reasonably necessary to operate our business and provide services.
Service Providers
We may provide information to vendors and service providers that perform functions on our behalf, including:
Website hosting and technology
Appointment scheduling and practice management
Payment processing
Email and SMS communications
Customer relationship management
Analytics
Advertising and marketing
Data storage and cloud services
Cybersecurity
Professional services
Business operations
These parties are permitted to process information as necessary to provide services to us and subject to applicable contractual and legal requirements.
Legal and Safety Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable laws or regulations
Respond to lawful requests, subpoenas, court orders, or government authorities
Protect our legal rights
Investigate suspected fraud, abuse, or unlawful activity
Protect the safety of patients, employees, users, or others
Establish, exercise, or defend legal claims
Business Transactions
Personal information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable legal requirements.
PAYMENT INFORMATION
Payments may be processed through third-party payment processors.
Esthetic Solutions may not directly receive or store complete payment card information when transactions are processed through a third-party payment provider. Payment processors handle payment information according to their own privacy, security, and payment-card requirements.
PROTECTED HEALTH INFORMATION AND HIPAA
Information created, received, maintained, or transmitted by Esthetic Solutions in connection with healthcare services may be protected by HIPAA or other healthcare privacy laws when those laws apply.
PHI is handled in accordance with applicable healthcare privacy and security requirements.
If there is a conflict between this Privacy Policy and a Notice of Privacy Practices applicable to PHI, the Notice of Privacy Practices and applicable healthcare law will govern the handling of PHI.
Website browsing information is not automatically PHI in every circumstance. Whether particular information constitutes PHI depends on the nature of the information, how it is collected, the context in which it is collected, and applicable law.
DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business records, comply with applicable law, resolve disputes, enforce agreements, and protect our legal rights.
Retention periods vary depending on the type of information and the purpose for which it was collected.
Patient medical records are retained in accordance with applicable federal and Arizona healthcare record-retention requirements.
Marketing, communications, website analytics, transaction, financial, and other business records may be retained for different periods based on legal requirements, legitimate business needs, contractual obligations, platform settings, and operational requirements.
When information is no longer required, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with applicable law and our data-management practices.
YOUR PRIVACY RIGHTS
Depending on where you reside and applicable law, you may have certain rights concerning your personal information, including the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Obtain a portable copy of certain information
Opt out of certain targeted advertising
Opt out of certain sales or sharing of personal information
Withdraw consent where processing is based on consent
Appeal certain decisions concerning a privacy request, where required
Exercise privacy rights without unlawful discrimination
These rights are subject to exceptions and limitations under applicable law.
Certain information, including medical records and PHI, may be governed by separate healthcare privacy laws and procedures.
Submitting a Privacy Request
To submit a privacy request, contact:
Esthetic Solutions LLC
Email: Concierge@EstheticSolutions.com
Phone: 480-280-6062
We may need to verify your identity before fulfilling certain requests. Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, database, or information system can be guaranteed to be completely secure.
You should use appropriate caution when sending sensitive information electronically and should use designated secure patient communication channels when available.
MARKETING PREFERENCES
You may manage your marketing preferences at any time.
For email marketing, use the unsubscribe link contained in our marketing emails.
For SMS marketing, reply STOP to an applicable marketing message.
You may continue to receive transactional or service-related communications, such as appointment confirmations, appointment reminders, account notices, transaction information, or other communications necessary to provide requested services.
CHILDREN'S PRIVACY
Our website and online marketing services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.
If we learn that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete or otherwise address the information.
This provision does not prevent Esthetic Solutions from maintaining patient records concerning minors when services are lawfully provided with appropriate parent, guardian, or other legally required authorization.
SOCIAL MEDIA
If you interact with Esthetic Solutions through social media platforms such as Instagram, Facebook, TikTok, or other networks, the platform may collect information about your interaction in accordance with its own privacy practices.
Information you make publicly available through social media may be visible to Esthetic Solutions and others.
Please avoid posting or sending sensitive medical information through public social media channels.
THIRD-PARTY LINKS
Our website may contain links to websites, applications, payment providers, scheduling platforms, social networks, financing providers, or other services operated by third parties.
We do not control the privacy or security practices of third-party websites and services. Your interaction with those services is governed by their respective privacy policies and terms.
DO NOT TRACK AND PRIVACY PREFERENCE SIGNALS
Some browsers and devices offer “Do Not Track” or other privacy preference signals.
Because industry standards for certain signals continue to evolve, our response may vary depending on applicable law and the technology involved.
Where applicable law requires us to recognize a legally valid browser-based opt-out preference signal, we will process supported signals in accordance with applicable requirements.
INFORMATION FROM OUTSIDE THE UNITED STATES
Esthetic Solutions is based in Arizona, United States, and our services are primarily intended for individuals located in the United States.
If you access our website from outside the United States, your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from those in your country of residence.
ACCESSIBILITY AND PRIVACY
Esthetic Solutions is committed to providing access to information about our privacy practices to individuals with disabilities.
If you have difficulty accessing this Privacy Policy, our Notice of Privacy Practices, or other privacy-related information on our website, please contact us at 480-280-6062 or Concierge@EstheticSolutions.com.
We will make reasonable efforts to provide the information in an accessible alternative format or through another appropriate method.
Requests for accessibility assistance will not affect your ability to access Esthetic Solutions services or exercise your privacy rights.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or applicable laws.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
If required by law, we may provide additional notice of material changes.
We encourage you to review this Privacy Policy periodically.
CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
Esthetic Solutions LLC
Scottsdale
10201 N. Scottsdale Road, Suite 9
Scottsdale, AZ 85253
Peoria
16049 N. Arrowhead Fountains Center Drive, Suite 27
Peoria, AZ 85382
Email: Concierge@EstheticSolutions.com
Phone: 480-280-6062
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability